Your new hire video-calls our US-based I-9 team from their phone and can book the same day. We check the documents, complete Section 2, and run E-Verify with photo match.
There's no Zoom or Teams link to send and no account for the hire to set up. About 90% of our calls happen on the new hire's phone, and it works great.
That's the only step for your HR team. We email the new hire a link with your company's logo on it.
The link opens with a one-time code, so the new hire never makes an account or remembers a password.
They check the originals against the uploads and Section 1, complete Section 2, and mark the alternative-procedure box. E-Verify runs, with photo matching where required, and your HR team sees the result, document copies, and audit trail on the dashboard.
Tell us how you hire, and we'll record a short video for your setup. You don't have to get on a call.
Every new hire works remote, and many arrive on visas, work permits, or foreign passports. Each of those I-9s needs a careful Section 2, and plenty need reverification later.
When they hire someone in Workday, our API integration opens the I-9 automatically, and our team handles every Section 2, E-Verify case, and reverification from there.
None of their reverification records came over when they moved their I-9s out of Workday. We found the gap during the move, and every expiring work permit is tracked again.
“We do 100% of our Section 2s with i9 Intelligence. They are our outsourced I-9 team.”
Global Mobility team, global technology company
Most customers set it by hiring site or type of hire. Slide to see how different employers split the work.
Add it to any i9 Intelligence plan and send us as many or as few hires as you want, anywhere in the US.
See platform plans →E-Verify: live video review requires it. If you're not enrolled yet, we'll enroll you and act as your E-Verify employer agent at no extra cost.
Here's how each option holds up next to ours, including the notary some employers still pay for. Federal rules let you hand Section 2 to almost anyone, but the liability stays with you.
"You are liable for any violations in connection with the form or the verification process, including any violations committed by the authorized representative acting on your behalf."
USCIS, M-274 Handbook for Employers, section 2.0
A friend can match a face to a driver's license. These are the documents we end up correcting in audits, and they're routine for our team.
A receipt for a lost or stolen document is good for 90 days, and then the hire has to show the real one.
We record the receipt and set the follow-up, so someone checks the real document on time.
Each comes with its own rules, and those rules change with new USCIS guidance and Federal Register notices.
Our team stays current on all of them, so every document is accepted and recorded the right way.
It only counts with the right Form I-94 and unexpired status.
We check the passport and I-94 together before Section 2 is signed.
A reviewer the new hire picks usually wants them to get the job, which is why more compliance teams at larger employers won't allow it.
Our specialists have no connection to the hire. On camera, they compare the hire's face to each document and the uploads, and run E-Verify photo matching where required.
Other vendors often charge for the friends-and-family option, while every i9 Intelligence plan includes it at no extra charge.
From each company's public pricing and help pages, checked October 9, 2026. Our remote I-9 verification cost guide has the full breakdown, and our comparisons cover Gusto, Equifax, Tracker, and Workday.
It's how an employer completes Section 2 of Form I-9 for a new hire who isn't on site. Either someone near the hire examines the original documents in person as your authorized representative, or a trained reviewer examines them over live video under the DHS alternative procedure. Our remote I-9 verification service is the second kind, done by our own US-based team.
The hire completes Section 1 online, and someone has to examine their original documents and complete Section 2 within three business days of the start date. You can send a manager or a person the hire picks to do it in person, or, if you're enrolled in E-Verify, have a trained reviewer examine the documents over live video. With Remote I-9 Agent, our team handles the video review, Section 2, and the E-Verify case. Our remote I-9 verification guide walks through every option.
Yes. Any employer can name an authorized representative to examine documents in person. Since August 1, 2023, employers enrolled in E-Verify and in good standing can also examine documents over live video under the DHS alternative procedure, which is the method our team uses.
A remote I-9 agent is a trained reviewer who completes Section 2 for an employer when the new hire isn't on site. With our Remote I-9 Agent service, that reviewer is one of our own US-based I-9 specialists, working over live video on the hire's phone under the DHS alternative procedure.
I-9 Anywhere sends your hire to a network representative at $95 per appointment on Equifax's monthly plans. With Remote I-9 Agent, our own US-based team does it by video on the hire's phone, with the E-Verify case included.
Our team's remote verification is $50 per hire, with the E-Verify case included. It's an add-on to any plan, billed only for completed verifications, with volume pricing from 500 hires a year. Section 2 by your own staff or by someone the new hire picks costs nothing extra.
Yes. Anyone except the employee can be your authorized representative, including a spouse, parent, or friend. They review the original documents with the hire and sign Section 2 for you within three business days. Every i9 Intelligence plan includes this at no extra charge, and you stay liable for anything they get wrong. Our authorized representative guide covers when a friend works and when it doesn't.
The employer pays. The M-274 puts violations by any authorized representative acting on its behalf on the employer, and paperwork fines run $288 to $2,861 per form. That holds for every option on this page, ours included, which is why the reviewer's training matters more than the price.
Our team's live video review requires it, because DHS allows remote document examination only at hiring sites enrolled in E-Verify and in good standing. We'll enroll you and act as your E-Verify employer agent at no extra cost. In-person Section 2 by your staff or by someone the hire picks works without E-Verify.
No. Form I-9 is never notarized, and a notary who completes Section 2 is acting as an ordinary authorized representative and shouldn't stamp the form. California notaries who aren't bonded immigration consultants can't complete it at all. Our guide to I-9 notaries covers the state rules and what a visit costs.
Yes. Most customers send us their remote hires and keep in-person hires with their own staff. Just never decide who goes where based on citizenship, immigration status, or national origin.
Yes, and it's the easiest way to stay on time. Once the hire accepts your job offer, they can complete Section 1, and Section 2 can be completed any time after that. The deadlines are the first day of work for Section 1 and three business days after the start date for Section 2. Send the link when the offer is signed, and the hire can finish Section 1 and book our video call before they ever clock in.
The same day, Monday through Friday, and on-demand calls with a live specialist are coming soon. The scheduler won't offer a slot past the Section 2 deadline, and rescheduling is free.
No. The hire gets an email with a link that opens with a one-time code, and the call runs inside our app with nothing to download or log into. About 90% of new hires take it on their phone, though a computer with a camera works too.
Yes. Our team can complete Supplement B by video at the same per-request price once a work permit expires. The platform alerts you at 180, 90, 60, and 30 days before the date, then weekly and daily.
No. The specialists who complete Section 2 are our own US-based compliance team, backed by the people who've handled I-9 and E-Verify questions for employers since 1998.
We'll turn on Remote I-9 Agent for your account. Your next remote hire gets a video call with one of our specialists, and you're billed only once Section 2 and E-Verify are done.
Our team picks up Monday to Friday, 8am to 5pm Central.
