i9 Intelligence vs. Equifax I-9 HQ

Equifax I-9 HQ is the incumbent: low per-form fees for employers who complete Section 2 themselves, and a large in-person verification network. i9 Intelligence is a specialist with published tiers, E-Verify and unlimited users included, and its own US-based team for remote Section 2. The better fit mostly comes down to how you handle Section 2.

Facts checked
August 8, 2026
Sources
We make i9 Intelligence. Every competitor fact is sourced.
Our product · Form I-9 specialist

i9 Intelligence

Starting price
$50/mo, tiered by hires per year
Remote Section 2
Free with your own authorized representative; our team $50–$55
Pick i9 Intelligence if…
  • Many hires are remote or spread across sites, and you want our own trained team to complete Section 2 by video.
  • You want users, locations, and E-Verify included in one monthly price tied to how many people you hire.
  • You run Workday or SAP SuccessFactors and want I-9 accuracy checks and remote Section 2 alongside it.
  • You want a specialist team that knows your account and answers the phone.
vs.
Specialist I-9 vendor

Equifax I-9 HQ

Starting price
$8.50/mo plan fee + $7.95 per form
Remote Section 2
In-person network + third-party virtual, $84.95 per form
Pick Equifax if…
  • You need in-person Section 2 at a large retail network of locations.
  • You want immigration case management from the same vendor (LawLogix).
  • You complete almost every Section 2 in-house at modest volume and want the lowest per-form cost.

Side by side

Equifax's details come from its public website and pricing, checked August 8, 2026.

i9 IntelligenceOur productEquifax I-9 HQEquifax Workforce Solutions (formerly LawLogix Guardian)
Product typeSpecialist. Form I-9 and E-Verify only, since 1998.Part of Equifax Workforce Solutions. I-9 is one product in a broad employment-data portfolio.
PricingPublished. From $50/month, tiered by hires per year. Unlimited users, locations, and E-Verify accounts.Yes. Plan fee from $8.50/month plus $7.95 per form completed in-house. Enterprise tier is custom.
Remote Section 2Two paths on every plan: an authorized representative you choose (free), or our US-based team by secure video for $50–$55. Live-video review requires E-Verify at the hiring site; we can enroll you and act as your E-Verify employer agent at no extra cost.I-9 Anywhere: an in-person network, plus a virtual option for E-Verify employers through third-party representatives. $84.95 per form.
E-VerifyBuilt into every plan at no extra fee. Cases submit automatically when Section 2 is complete.Available. Custom E-Verify integration starts on the Standard plan.
ReverificationAlerts at 180, 90, 60, and 30 days before work authorization expires, and flags who must not be reverified.[VERIFY]
HRIS integrationsPre-built Workday connector; SAP SuccessFactors in production. API, SFTP, iFrame, and SSO come with the Enterprise Package.HRIS integration and SSO on the custom Enterprise tier.
SupportUS-based compliance team by phone and email, Mon–Fri 8am–5pm CT. Tickets answered within 3 business hours.[VERIFY]
SwitchingManaged migration from any vendor, HCM, or paper, including older Form I-9 editions. From $3 per record (electronic) or $6.50 (paper).[VERIFY]
Immigration case managementNot offered. We focus on Form I-9 and E-Verify.}Available through LawLogix.

Prices exclude taxes. Our column reflects i9 Intelligence published pricing on the same date.

Pricing: how the two models differ

Equifax charges a monthly plan fee plus a per-form fee: $7.95 for each I-9 your team completes, or $84.95 when its network completes Section 2. HRIS integration and SSO sit on a custom Enterprise tier.

i9 Intelligence charges one monthly price set by how many I-9s you complete in a year, starting at $50/month for up to 50. Every plan includes unlimited users, unlimited locations, and E-Verify. An authorized representative you choose can complete Section 2 at no extra cost; when our team does it by video, it's $50–$55 per verification.

In practice: employers who send many hires through a managed remote Section 2 service usually pay less with us. Employers who complete nearly every Section 2 themselves at modest volume may pay less with Equifax.

Remote Section 2: who actually does it

Both vendors can complete Section 2 for hires you can't meet in person. The difference is who shows up. Equifax's virtual option uses third-party representatives. Ours is our own US-based team, working inside our app, so the person on the video call is trained on our process and accountable to us.

One rule applies to both: DHS allows remote document examination by live video only for employers enrolled in E-Verify and in good standing at that hiring site (USCIS). If you aren't enrolled, we can enroll you and run E-Verify as your employer agent at no extra cost.

Specialist or suite

Equifax sells I-9 alongside income verification, tax, and other employment-data products. That breadth helps if you want one vendor for all of it. We only do Form I-9 and E-Verify, and have since 1998, so the team answering your question is the team that built the workflow.

Where Equifax is stronger

Every comparison we publish includes this. If one of these matters most to you, Equifax may be the better fit.

  • Scale and brand. A large enterprise vendor procurement teams already know.
  • In-person network. If you need a physical location near every hire, their network is larger than anything a specialist offers.
  • Immigration case management. LawLogix gives you visa and case tools from the same vendor.
  • Low per-form cost in-house. At modest volume with your own staff completing Section 2, their per-form model can cost less.
“We transitioned to Lookout/i9 Intelligence after our previous provider was acquired by Equifax, and the experience has been exceptional. Their customer service and technical support are top-notch—every question or issue has been resolved promptly and effectively.”
Amber Morgan, HR & Safety Coordinator, Young's Plant Farm (SHRM HR Vendor Directory · Mar 2025)

Switching from Equifax

We migrate every record from Equifax I-9 HQ or legacy LawLogix Guardian, including older Form I-9 editions and Supplement B history, and keep your audit trail intact.

How migration works →

What moves with you

  • Every Form I-9, including older editions
  • Supplement B (reverification) history
  • Attached document images
  • Your audit trail

Heading Cost

From $3 per record (electronic) or $6.50 (paper).

Common questions

Is i9 Intelligence cheaper than Equifax I-9 HQ?

It depends on volume and who completes Section 2. Equifax charges a plan fee plus $7.95 per form completed in-house and $84.95 per form when its network completes Section 2. i9 Intelligence charges a monthly tier based on annual hires, from $50 a month, with E-Verify and unlimited users included; an authorized representative you choose is free, and our team costs $50–$55 per verification. Employers who outsource Section 2 often pay less with us. Employers who complete nearly every Section 2 in-house at modest volume may pay less with Equifax.

Does Equifax offer remote I-9 verification?

Yes. I-9 Anywhere includes an in-person network and a virtual option for E-Verify employers, completed by third-party representatives for $84.95 per form. At i9 Intelligence, our own US-based team completes remote Section 2 by video inside our app for $50–$55 per verification.

Does remote Section 2 by video require E-Verify?

Yes. DHS allows remote examination of documents by live video only for employers enrolled in E-Verify and in good standing at that hiring site. That rule applies to every vendor. If you are not enrolled, i9 Intelligence can enroll you and run E-Verify as your employer agent at no extra cost. In-person review by an authorized representative does not require E-Verify.

Can we move our I-9 records from Equifax to i9 Intelligence?

Yes. We migrate electronic records from Equifax I-9 HQ and legacy LawLogix Guardian, including older Form I-9 editions and Supplement B history. Electronic migration starts at $3 per record.

Which is better for a large enterprise?

Both serve large employers. Equifax brings scale, an in-person network, and immigration case management. i9 Intelligence brings a pre-built Workday connector, a production SAP SuccessFactors integration, published pricing, and a specialist team you reach directly. Enterprises with many remote or distributed hires usually weigh the remote Section 2 model most heavily.

Sources

We make i9 Intelligence. Found something out of date? Email support@i-9intelligence.com and we'll review and correct it."

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