Lisa Damian

Lisa Damian is the Customer Success Manager at i9 Intelligence, known for delivering exceptional support and customer service in the realm of I-9 compliance. With her role spanning client onboarding, training, and ongoing assistance, Lisa ensures that HR teams using the i9 Intelligence platform feel confident and capable in maintaining compliance.

She brings a detailed understanding of Form I-9 rules and E-Verify procedures, and she stays up-to-date with immigration policy changes to help clients adapt quickly. Lisa Damian has been with the organization for several years and was previously a key contact at Lookout Services, where she established herself as a go-to expert for customer inquiries. She has a reputation for patience and clarity—customers frequently commend Lisa’s deep knowledge and approachable demeanor.

In fact, one client review describes the support from i9’s team (Lisa and her colleague Patricia) as “world-class,” noting that they are “so knowledgeable” and make it easy to understand new I-9 policies. Lisa’s commitment to customer success helps employers quickly resolve issues, implement remote verification workflows, and stay prepared for any compliance audits.