New I-9 Platform Enhancements: MFA & Major Interface Improvements

i9 Intelligence Rolling Out Platform Enhancements: Improved Security, Speed, and Usability

i9 Intelligence is rolling out platform enhancements to improve security and user experience across the coming weeks. These updates include multi-factor authentication (MFA) options and significant user interface improvements for smoother navigation and smarter compliance management.

Key Enhancements in This Release

1. Multi-Factor Authentication

Now Available Multi-factor authentication (MFA) is now available as an option for all platform users, and for employers who require it. This added layer of protection safeguards sensitive I-9 data and ensures secure logins, especially for distributed and multi-role teams.

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2. Faster Performance and System Reliability

Significant backend improvements now offer:

• Faster page load speeds across all platform features
• Optimized database performance for reporting and search
• Improved uptime and system reliability for uninterrupted access

These updates are especially helpful for enterprise clients managing I-9 compliance across multiple locations and teams.

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3. Significant User Interface Improvements for Clarity and Speed

The enhanced UI delivers streamlined navigation and day-to-day efficiency with comprehensive improvements:

• Improved Status Indicators with clearer visual cues for better visibility and faster decision-making
• Streamlined Sidebar Navigation providing faster access to users, hires, and reports with intuitive organization
• Enhanced Support Access with direct ticket submission option built into the Help menu
• Refined color scheme and typography for reduced eye strain during extended use
• Optimized mobile responsiveness for better performance on tablets and smartphones

These interface improvements focus on reducing clicks, improving visual hierarchy, and making daily I-9 tasks more intuitive for both new and experienced users.

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Built for Modern I-9 Compliance Teams

These changes reinforce i9 Intelligence’s mission to support HR teams with a platform that’s as easy to use as it is secure.

“These updates reflect our commitment to delivering enterprise-grade compliance tools without sacrificing user experience. We’re excited to help clients simplify I-9 tasks while staying ahead of evolving security expectations.” — Jed Butler, CEO, i9 Intelligence

Rolling Out to All Customers

These enhancements are being deployed seamlessly over the coming weeks to all i9 Intelligence customers—no setup, downtime, or migration required. All your existing reports, data, I-9 forms, and compliance records will remain completely intact and unaffected throughout this process.

Whether you're managing I-9s across a single location or hundreds of locations, these updates are designed to make compliance faster, safer, and easier than ever.

With enterprise-grade security, intuitive workflows, and real-time visibility, i9 Intelligence continues to set the standard for modern I-9 compliance software.

Ready to See It in Action?

Want a guided walkthrough of the latest improvements? Book a free demo today and discover how i9 Intelligence can simplify your compliance from day one.